8kbt's commitment to responsible gaming
Fun with safety — 8kbt believes gaming should always be for entertainment, and we are committed to helping you maintain that boundary.
Why responsible gaming matters
Online gaming is a form of entertainment — just like watching a film or playing cricket. 8kbt wants you to enjoy the experience, but always within a healthy limit. When gaming becomes a source of stress or financial difficulty rather than entertainment, it is time to seek help, and doing so is an act of courage.
At 8kbt we provide several safety tools — from deposit limits to full self-exclusion — that give you complete control over your gameplay. Our 24/7 support team is always ready to assist you, in both Bengali and English.
Remember: gaming is never a source of income — it is for entertainment. Playing more to recover lost money is never a solution. Set a fixed budget for each session and do not exceed it. At 8kbt we want to make sure your gaming experience stays enjoyable at all times.
Our tools to protect you
Deposit Limits
Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set, reducing it takes effect immediately, but increasing it requires a cooling-off period. Stay in control of your own budget.
Time-Out Feature
If you feel you need a short break, you can temporarily close your account for a set period — from 24 hours up to a few weeks. During this time you will not be able to log in or make deposits.
Self-Exclusion
For long-term help, a self-exclusion option is available — remove yourself completely from the platform for 6 months or more. This step is irreversible and cannot be cancelled before the set period ends.
Gaming History & Reality Check
View all your gaming activity, deposits, withdrawals, and betting history. The reality check feature reminds you at regular intervals how long you have been playing.
24/7 Support Service
Our support team is available around the clock, seven days a week, in both Bengali and English. Reach us via live chat or email at [email protected].
Age Verification
You must be at least 21 years old to open an account at 8kbt. Age verification is mandatory during registration. Keeping minors away from gaming is our responsibility.
Signs of problematic gaming
If you notice any of the following signs in yourself, you should seek help right away.
Trying to recover lost money
Placing more bets to "cover" losses is a clear sign of a problem. This cycle typically leads to even greater losses.
Neglecting family and work
Be cautious if you start prioritising gaming over family, friends, or professional responsibilities.
Lying about gaming
Hiding or lying to those close to you about how much you are gaming or spending is a cause for concern.
Spending beyond your means
Spending money set aside for essential expenses or savings on gaming, or taking on debt to play, are important signs of problematic gaming.
Feeling anxious or irritable
Feeling restless, moody, or anxious when you cannot play or when you try to limit your gaming.
A constant urge to bet bigger
Feeling the need to bet increasingly larger amounts to get the same excitement as before.
Enjoy gaming responsibly
- Set a fixed budget before you play and do not exceed it.
- Think of gaming as entertainment, not a source of income.
- Take regular breaks — at least 15 minutes every hour.
- Do not game when drinking alcohol or feeling tired — making sound decisions is harder in that state.
- Stay calm when you lose — losses are a normal part of gaming.
- Spend time with family and friends and focus on hobbies other than gaming.
- If something feels wrong, let the support team know without delay.
Why the 21+ age limit matters
Only people aged 21 or above can open an account at 8kbt. Minors are at much greater risk of harm from gaming — their maturity for financial decision-making and ability to manage emotions are still developing.
If someone close to you is a minor and showing interest in online gaming, let them know about the age requirement and feel free to inform our support team. We are always working to create a safe environment for families.
Keep your account secure on your own device — do not give younger family members access and do not share your password.
Deposit limits & budget management
Daily Limit
Decide in advance how much you will deposit each day. You will not be able to deposit more than the set amount within a single day.
Weekly Limit
Set a total deposit cap for seven days. This helps you stay within your budget throughout the week.
Monthly Limit
A monthly limit is the most effective way to keep your budget in check at the end of the month. Once the limit is reached, no further deposits can be made until the month ends.
The minimum deposit at 8kbt is ৳500. We recommend spending only a fixed portion of your monthly entertainment budget on gaming — never use money set aside for emergencies or everyday expenses. Contact our support team to set or change a limit.
Time-out & self-exclusion process
Time-out: If you want to take a temporary break, choose the time-out option. This feature lets you deactivate your account for 24 hours, 48 hours, one week, or a specific period of your choice. No deposits, bets, or transactions can be made during a time-out.
Self-exclusion: For long-term help, follow the self-exclusion process. A minimum of 6 months is required, and permanent exclusion is also possible. Once self-exclusion is active, it is not possible to reactivate the account before the set period ends. This is the strongest protection tool available.
To activate self-exclusion or a time-out, send us a message via live chat or email [email protected]. Our support team is available 24/7 and is always ready to assist you through the process.
Need help? We're here
Reach out to us for any concern or difficulty related to gaming. We will help you without judgement and in complete confidence.
Live Chat
24/7 instant response
Email Support
FAQ on responsible gaming
Enjoy safe gaming
Play responsibly and have fun. Slots, cricket betting, casino games, and much more are waiting for you at 8kbt.