❓ Frequently Asked Questions
8kbt FAQ — All Your Questions Answered Here
If you have any questions about casino, betting, deposits, or withdrawals, this detailed Q&A page from 8kbt is made just for you.
While playing at 8kbt, you may have various questions — how live casino works, how long deposits or withdrawals take, or how to understand betting markets. On this page, we have provided clear and straightforward answers to more than 20 questions across four main categories. Each answer is written based directly on 8kbt's own services, so you can get accurate information quickly and play with confidence.
Category 1 Live Casino
Live roulette uses a spinning wheel and a ball. You can place bets on a specific number, color (red or black), odd or even, or a range of numbers. The winner is determined by which pocket the ball lands in. Both European and American versions are available at 8kbt's live casino.
8kbt's live tables offer a range of limits — from low-stakes tables all the way up to high-value ones. Low-limit tables are ideal for new players, while experienced players can bet at higher tables according to their preference. The limit for each table is displayed in the game lobby beforehand.
Teen Patti is a popular South Asian card game where you build the best hand using three cards. Andar Bahar is even simpler — a joker card is placed and you bet on which side — Andar (inside) or Bahar (outside) — the next card of the same value will appear. Both games are especially popular among Bangladeshi players at 8kbt's live dealer tables.
In live dealer games, a real dealer handles the cards or ball via live video stream from a professional studio. You watch the game in real time on screen and place bets through the interface. Results depend entirely on the real dealer's actions — there is no random number generator. Evolution Gaming and Ezugi live studios are available at 8kbt.
Yes, 8kbt's live casino runs fully on mobile browsers. On any Android or iOS device with a good internet connection, you can enjoy smooth video streaming. You can also adjust the video quality settings while playing on mobile to save data.
Category 2 Cricket & Sports Betting
If a match ends as a no-result due to rain or any other reason, all bets on that match are generally considered void and your full stake is returned. However, if a specific portion of the match has already been completed and the result of that market is confirmed, those bets may be settled according to the declared result. Contact 8kbt's support team for the exact rules.
Yes, 8kbt's sports section offers betting on the Bangladesh Premier League (BPL), IPL, T20 World Cup, and international cricket including ICC tournaments. You can also place bets on other popular sports like football and kabaddi. All events are listed in the sports lobby.
The most commonly played markets in cricket betting are match winner (which team will win), toss winner, innings score over/under, top batsman, total runs in a specific over, and wicket markets. For example, which team will score more runs in a Bangladesh vs India match is also a common market.
Decimal odds are the simplest format. Say the odds are 2.50 — if you place a ৳100 bet and win, your total return will be ৳250 (that is, your original stake plus profit). The higher the odds, the higher the potential reward — but the chance of winning is considered comparatively lower.
Yes, with 8kbt's in-play betting feature, you can place bets while a match is in progress. The odds change after each over or at key moments, so you have the opportunity to observe the situation and make a decision. Please keep in mind that you need to act quickly in live markets, as some markets may temporarily close.
Category 3 Withdrawal Questions
The minimum withdrawal amount at 8kbt is ৳800. This limit is the same across all payment methods — bKash, Nagad, Rocket, Upay, or bank transfer. The system will not accept a withdrawal request for less than this amount, so make sure to check your balance before submitting a withdrawal.
Withdrawals at 8kbt are usually completed within 30 minutes to 3 hours. If the money hasn't arrived within that time, the request may still be in the verification stage. Delays can also occur if your account information is incomplete or document verification is pending. In that case, contact 8kbt via live chat.
Yes, 8kbt's withdrawal service is active 24 hours a day, 7 days a week. Whether it's nighttime or a public holiday, you can submit a withdrawal request at any time. The target is to have the funds reach your mobile banking or bank account within a maximum of 3 hours.
Yes, to withdraw winnings from a welcome bonus, you need to meet the wagering requirement. At 8kbt, wagering is calculated at 15 times the bonus amount only. Example: if you receive a ৳1,200 bonus, you need to wager ৳18,000 before the bonus becomes withdrawable. There is no separate wagering requirement on the deposited amount.
Category 4 How to Make a Deposit
Deposits are usually credited to your account within a few minutes. If it hasn't been credited after 15–20 minutes, keep your transaction ID or reference number handy and contact 8kbt via live chat or email at [email protected]. Sending a screenshot of the deposit increases the chance of a faster resolution.
8kbt currently supports five payment methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers, major commercial banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank can be used. All methods operate in Bangladeshi taka.
8kbt itself does not charge any deposit fee. However, your mobile banking provider (such as bKash or Nagad) may apply a small transaction charge according to their own policy. So check the charges in the payment app before depositing to know exactly how much will be credited to your 8kbt balance.
The minimum deposit amount at 8kbt is ৳500 across all payment methods. This limit applies to bKash, Nagad, Rocket, Upay, and bank transfer. You also need to deposit at least ৳500 to receive the 120% bonus on your first deposit.
Log in to your 8kbt account, go to the deposit page, and select Nagad. From your Nagad app, send money to the designated 8kbt Nagad number provided there. Copy the transaction ID, paste it into the deposit form, and confirm. Your balance is usually updated within a few minutes.
Still have questions? We're here to help
8kbt's support team is active 24 hours a day, 7 days a week in both Bengali and English. For any issue or query, reach out through any of the channels below.