Your Privacy Is Our Priority
This policy clearly explains how your personal information is collected, used, and kept secure on the 8kbt platform.
This privacy policy applies to all users of the 8kbt platform. Continuing to use the platform means you are considered to have accepted the terms of this policy.
Introduction & Applicability
8kbt is a safe and reliable platform for online betting and casino users in Bangladesh. We believe it is our fundamental responsibility to ensure the protection of personal information belonging to every person who uses our services.
This privacy policy ("Policy") applies to the 8kbt website, mobile version, and all related services. This policy takes effect when you open an account on 8kbt, log in, or use any of our services.
We treat your personal information with the highest importance and keep it secure using modern technology including SSL encryption. We never sell your information to third parties for any purpose beyond what is stated in this policy.
What Information We Collect
Information You Provide Directly
Information you provide yourself when you create an account or log in to 8kbt:
- Full name and date of birth
- Mobile number and email address
- Password (stored in encrypted form)
- Payment-related information (such as bKash, Nagad, Rocket, Upay account numbers or bank details)
- Documents required for identity verification
Automatically Collected Information
Information collected automatically while using the platform:
- IP address and device type
- Browser and operating system information
- Login time, session data, and usage history
- Gaming activity and transaction records
- Information collected through cookies and similar tracking technologies
Data Collection Policy
We collect only the information necessary to provide our services, ensure security, and comply with applicable regulations. We do not collect irrelevant or excessive information. Data collection on 8kbt is always transparent and purpose-driven.
How Your Information Is Used
8kbt uses the information collected from you for the following purposes:
- Account Management: Your information is used to create, manage, and keep your account secure.
- Transaction Processing: To complete all financial transactions including deposits and withdrawals.
- Identity Verification: To prevent fraud and ensure the security of the platform.
- Customer Support: To assist you with questions and issues via live chat or email.
- Service Improvement: To make the user experience simpler and smoother, and to improve platform performance.
- Communication: To inform you of important updates, security notices, and account-related information.
- Responsible Gaming: To identify potentially problematic gaming behaviour and provide necessary support.
- Analytics & Reporting: For internal analysis to monitor and improve service quality.
Information Sharing & Disclosure
8kbt does not sell your personal information to third parties and does not share it for any commercial purpose. However, information may be shared in the following limited circumstances:
Service Providers
With our trusted partners for payment processing, data hosting, and technical support — only under contractual confidentiality terms and within necessary limits.
Legal Obligations
Where required by a lawful order from the relevant authority or by legal necessity, in accordance with a court order, or to assist in investigating fraudulent activity.
Security Protection
Where necessary to protect the rights, property, or safety of the 8kbt platform, our users, or third parties.
International Data Transfers
Due to the nature of our services, your information may be stored on servers located outside Bangladesh. In such cases, we ensure that transferred information is handled in accordance with protection standards equivalent to this policy and is secured through SSL encryption.
Data Security Measures
Technical Security
8kbt uses the latest industry-standard technology to protect your information:
- All data transmissions are secured through SSL (Secure Socket Layer) encryption.
- All passwords are stored in encrypted form using strong hashing algorithms.
- Regular security audits and risk assessments are carried out.
- 24/7 system monitoring is in place to detect suspicious activity.
- Firewall and access control systems are active to prevent unauthorised access.
Administrative Security
Alongside technical security, we maintain strict administrative policies:
- "Need-to-know" access for staff — only access to relevant information is granted.
- All staff sign confidentiality agreements.
- Regular training and awareness programmes are conducted.
- A process for taking prompt action in the event of a data breach is in place.
Important: No method of transmission over the internet or electronic storage is 100% secure. We make every effort, but no one can guarantee absolute security. Keeping your account password confidential is your own responsibility.
Cookie Policy
We use cookies and similar technologies to improve your experience on the 8kbt website. Cookies are small text files stored on your device that help our website recognise you.
Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions, ensure security, and remember your preferences. Disabling these cookies will prevent the platform from functioning properly.
Analytical Cookies
These cookies are used to monitor and analyse platform usage. They help us understand which sections are most popular, where users are encountering issues, and how services can be improved.
Functional Cookies
These cookies are used to remember your language preferences, display settings, and provide a personalised experience. They ensure a more convenient experience on your next visit.
Cookie Controls
You can delete or block cookies from your browser settings. However, disabling essential cookies may disrupt core services including login and transactions. By using the 8kbt website, you are giving consent to this cookie policy.
Your Rights & Choices
8kbt believes you should have full control over your own information. To that end, we provide you with the following rights:
Right to Access Information
You may request at any time to know what information we hold about you. After appropriate verification, we will provide you with a copy of that information.
Right to Correct Information
If there is any inaccuracy or incompleteness in your information, you may request a correction. Information can be updated directly through account settings or via support.
Right to Delete Information
In certain circumstances you may request the deletion of your personal information. However, it may not always be possible to delete all information due to legal obligations or the need to retain necessary records.
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes. Contacting our support team will result in action being taken according to your preference.
To exercise any of the above rights or to make any information-related request, please contact our support team. 8kbt commits to responding promptly and appropriately to all legitimate requests.
Data Retention Period
8kbt retains your information only for as long as it is necessary. The retention period depends on the type and purpose of the information:
- Account Information: For as long as your account is active and, after account closure, for a period determined by legal requirements.
- Transaction Records: Records of financial transactions are kept for a specified period to meet legal and regulatory requirements.
- Communication Records: Records of customer service communications are kept taking into account the potential need for dispute resolution.
- Cookie & Log Data: Most analytical data is automatically deleted or anonymised after a specified period.
Once the required period has ended, information is securely and permanently deleted or fully anonymised.
Protection of Minors
8kbt is strictly a platform operated for persons aged 21 and above only. We do not knowingly collect or process information from any minor.
If we are informed or become aware that a minor has registered on our platform, we will immediately close that account and delete all related information.
If you believe a minor is improperly using 8kbt, please notify our support team immediately.
Policy Changes & Updates
8kbt periodically reviews this privacy policy and updates it when considered necessary. This policy may change due to changes in services, new legal obligations, or technological developments.
In the event of any significant change, we will notify you via an announcement on the platform. Continuing to use 8kbt's services after a change means you are considered to have consented to the updated policy.
We recommend you visit this page regularly to stay informed about changes.
Third-Party Services
8kbt platform works with game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, Ezugi, etc.) and payment service providers. These third parties have their own privacy policies.
We are not responsible for their data practices. However, we only work with partners who maintain high standards in protecting user information. For payments, your financial information is protected by the security measures of the relevant payment provider (bKash, Nagad, Rocket, Upay, bank transfer).
It is advised to read their respective privacy policies before using those services.
Have questions about privacy?
If you have any questions, concerns, or requests regarding this privacy policy, our 24/7 support team is always here for you. You can reach us via live chat or email in Bengali or English.
Related Policies & Information
Terms & Conditions
Learn about all the rules, conditions, and user responsibilities related to using the 8kbt platform.
ReadResponsible Gaming
Learn about tips for enjoying gaming safely and responsibly, how to set limits, and how to get support.
ReadFrequently Asked Questions
Find answers to common questions about accounts, payments, bonuses, and the platform in our FAQ section.
Read